uk

Customer Survey for Locate in Birmingham

Customer survey to assess client’s perception of Locate in Birmingham covering customer satisfaction with the services currently...

Review to Improve Joint Equipment Service

A review to improve the storage and delivery of a joint equipment service to better meet the needs of older people and disabled people,...

Strengthening Child Protection Services

Improved the quality and effectiveness of child protection services in Stoke-on-Trent by developing systems and processes at operational...

Administrative Support Functions for New Districts

Reviewed the administrative support functions in two recently formed districts to determine the immediate requirements, how they can be...

Community Led Development Strategy

Supported the Board and senior management of Groundwork to develop a community led strategy and the changes in governance structures,...

Promoting Institutional and Organisational Change

Provided training on how to undertake organisational diagnosis for the University of Birmingham course on Promoting Institutional and...

Improving Social Services Performance

Assisted the reorganised Department of Community Services, with change management processes to improve the delivery and performance of...

Business Plan for Housing Association

Assisted a Housing Association with producing a business plan for a new advice and visiting service for elderly people and designed a...