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  • People and Organisation

Review of Client Satisfaction and Changing Trends

A review of the West Midlands Contact Centre Network to assess client satisfaction and its relevance to the changing needs of the industry to determine whether Locate in Birmingham should continue its support.

(UK 2006)


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Evaluation of Big Brum TIE

Designed and implemented an evaluation system for Big Brum Theatre-in-Education programmes in schools to identify lessons for programme improvements. (UK 2017-2019)

Evaluation of Peoples Champion Programme

Design and implementation of a participative evaluation process to monitor and assess the effectiveness of a local 'Peoples Champion' programme to develop the aspirations of local people and strengthe

Development options for Martineau Centre

Community consultation commissioned by the Quinton Ward Committee to investigate the local opinions and possible development options for the Martineau Centre site which is subject to a planning applic

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